Emergency Services

If you have a life threatening emergency, please call 911.

Make contact with your therapist when your condition is no longer life threatening.

Therapists are available for mental health emergencies by calling 608-577-3299.  Please leave a message with your name, the client’s name, a brief description of the emergency situation, and contact phone number where you can be reached.  If there is no response from the therapist within 15 minutes, please call the back-up on call therapist at 608-719-8515.

When should I make an urgent call to the clinic?

An urgent call is advised when there is risk to an OMHS client or when there is risk by an OMHS client. Emergency Services are not available to persons who are not current clients of OMHS, LLC. Calls will be returned in an emergency within 15 minutes.

Urgent calls may be made to your assigned therapist at the clinic number 608-835-5050 or at the number given to you by your therapist. Urgent calls will generally be answered if left on a phone number given to you by your therapist within 24 hours. PLEASE NOTE: not all therapists work every day. Urgent messages left on the clinic number voicemail may not be retrieved if a staff member is not scheduled to work that day.